Boost Your Cloud FY27

Key capabilities

• Pre-built agent patterns for HR case triage, payables invoice exceptions, supplier onboarding queries and employee self-service.
• Native integration with Fusion REST APIs and business events; no custom database access required.
• Agents respect Fusion security roles and data access sets, so users only see and act on what they are permitted to.
• Human-in-the-loop approval steps for any action that changes Fusion data.
• Governed through OneAI™: prompt library, model routing and full audit trail.

Business benefits

• Reduces manual effort on high-volume, rules-based Fusion tasks.
• Shortens the path from AI pilot to production by addressing security and audit up front.
• Uses the customer’s existing Oracle investment in Fusion and OCI.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• Central prompt library with version control and approval workflow.
• Model routing across OCI Generative AI and other approved models based on task, cost and data sensitivity.
• Policy controls to redact or block personal and sensitive data before it reaches a model.
• Complete audit trail of prompts, responses, users and actions for review and regulatory reporting.
• Usage and cost dashboards by use case, department and model.

Business benefits

• Gives risk and compliance teams the visibility they need to approve AI in production.
• Keeps AI spend predictable and attributable.
• Avoids each AI project building its own controls from scratch.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• AI-assisted ticket classification, prioritisation and routing to the right specialist.
• Knowledge base built from resolved tickets, suggesting fixes to consultants and end users.
• Quarterly update impact assessment and regression testing.
• SLA and service dashboards covering volumes, response and resolution times.
• Run support for AgentIQ™, DocIQ™ and other eAppSys products.

Business benefits

• Faster resolution of recurring issues through reuse of known fixes.
• Predictable quarterly updates with less disruption to the business.
• Clear service reporting for IT and business stakeholders.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• Pre-built masking rules for HCM (employee, payroll, absence, benefits), ERP (supplier, customer, bank) and SCM data.
• Masks at the application layer for Fusion SaaS, where the database is not exposed.
• Preserves referential integrity across modules and integrations.
• Repeatable, scheduled re-masking after each pod refresh.
• Masking evidence reports for data protection and audit teams.

Business benefits

• Removes live personal data from test and training environments.
• Supports UK GDPR obligations and internal data protection policies.
• Pod refreshes no longer create a data exposure risk.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• Structured extraction of historical transactions, master data and attachments.
• Record-count and value reconciliation between source and archive.
• Read-only reporting and search layer for finance, HR and audit users.
• Retention rules applied by data type, with scheduled purge.
• Role-based access to archived data.

Business benefits

• Removes licence, hardware and support costs of legacy systems.
• Keeps historical data accessible for audit and statutory retention.
• Reduces security exposure from unpatched legacy platforms.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• Pre-built mappings from common source systems to Fusion data objects.
• Data profiling, cleansing and validation before load.
• Automated loading through FBDI, HDL, HSDL and REST.
• Record- and value-level reconciliation with sign-off reports.
• Repeatable mock-load cycles with run history.

Business benefits

• Fewer failed loads and less manual rework between mock cycles.
• Signed-off audit trail for finance and HR at cut-over.
• Lower migration risk on Fusion implementation programmes.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• Source control for extensions, integrations, reports and configuration.
• Automated build and deployment pipelines on OCI DevOps.
• Automated regression tests triggered by change or quarterly update.
• Environment management across development, test and production pods.
• Works with DeployIQ™ for promotion and ConfigIQ™ for drift detection.

Business benefits

• Quarterly updates become routine rather than a project.
• Full history of who changed what and when.
• Fewer failed deployments and faster releases.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• Packaged promotion of setup data, extensions, integrations and reports between pods.
• Configurable approval gates before test and production deployment.
• Pre- and post-deployment validation checks.
• Release history and rollback support.
• Release notes generated from each deployment.

Business benefits

• Removes manual re-keying errors between environments.
• Faster, auditable releases with clear sign-off.
• Keeps pods aligned through the implementation and beyond.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.

Key capabilities

• Point-in-time snapshots of any client's Oracle Fusion configuration, across any setup task.
• Side-by-side comparison of setup data between any two environments, or the same environment over time, with differences exported for review.
• Review and correct configuration on screen or in Excel, in business language rather than Oracle's internal codes, with every value limited to its valid choices.
• Every change is checked before it is loaded; each error is pinpointed to the exact cell with a suggested fix.
• Approval-gated loading into Fusion through Oracle's standard import routes, one setup task at a time, applied in full or not at all.
• Complete record of who changed what and when, with nothing ever deleted, for go-live sign-off and quarterly-update evidence.
• Built-in assistant to help consultants find their way around a client's setup.

Business benefits

• Catches configuration mismatches before they cause test or production issues.
• Reduces effort spent gathering configuration evidence — snapshots and comparisons export straight to Excel for review and hand-over.
• Supports internal controls and external audit with a complete record of who changed what and when.
• Deliver faster. Consultants stop re-keying the same setup into development, test and production.
• Use less senior time. Business-language screens let junior consultants and client staff do work that today needs an Oracle specialist.

Key capabilities

• Extraction using OCI Document Understanding; OCI Generative AI for classification and non-standard layouts.
• Validation against Fusion master data: suppliers, purchase orders, employees, cost centres.
• Exception review queue with AI-generated explanations.
• Posting to Fusion through standard REST and import interfaces with full audit trail.
• Hand-off to AgentIQ™ for downstream agentic processing.

Business benefits

• Less manual keying of documents into Fusion.
• Fewer posting errors through validation before load.
• Faster invoice and onboarding cycle times.

Engagement options

• Foundation Set-up: Governance layer, policies and dashboards established within an agreed timeframe.
• Annual Subscription: Pricing will be provided during initial discussions, based on use case complexity.